ITIL 4 Foundation – Study Guide with Practice Questions: 1st Edition – 2024

ITIL 4 Foundation – Study Guide with Practice Questions – 1st Edition About the Author Nouman Ahmed Khan AWS/Azure/GCP-Architect, CCDE, CCIEx5 (R&S, SP, Security, DC, Wireless), CISSP, CISA, CISM, CRISC, ISO27K-LA is a Solution Architect working with a global telecommunication provider. He works with enterprises, mega-projects, and service providers to help them select the best-fit technology solutions. He also works as a consultant to understand customer business processes and helps select an appropriate technology strategy to support business goals. He has more than eighteen years of experience working with global clients. MASTER THE FUNDAMENTAL PRINCIPLES OF IT SERVICE MANAGEMENT WITH ITIL 4 IN JUST 7 DAYS! Key Features: The ITIL 4 Foundation certification establishes a robust understanding of IT Service Management (ITSM), integrating principles from Lean, Agile, and DevOps. It ensures professionals can effectively contribute to the design, delivery, and continuous improvement of tech-enabled products and services. This book equips you with the essential knowledge to ace the ITIL 4 Foundation exam and enhance your career in ITSM. The book includes: Comprehensive coverage of the entire exam blueprint Practice questions Mind maps Real-world examples Exam tips Book Description: This detailed guide to the ITIL 4 Foundation certification is perfect for those beginning their journey in IT Service Management or seeking to solidify their understanding of ITIL principles. The ITIL 4 Foundation certification is ideal for demonstrating your grasp of the core concepts and practices of ITIL, which are crucial for effective IT service management. What you will learn: Understand the key concepts of service management Grasp the ITIL guiding principles Learn the four dimensions of service management Comprehend the ITIL service value system Explore general management practices Delve into service management practices Understand technical management practices Who is this book for? This guide is ideal for IT professionals, career changers, and those new to ITSM looking to expand their knowledge and skills. The content is closely aligned with the ITIL 4 Foundation exam objectives, making it an essential resource for anyone preparing for the certification. User Profile: Individuals interested in learning about IT Service Management IT professionals seeking to enhance their service management skill Table of Contents: Chapter 01: Introduction To Information Technology Infrastructure Library (ITIL 4) Chapter 02: Key Concepts of Service Management Chapter 03: The Four Dimensions of Service Management Chapter 04: The ITIL Service Value System Chapter 05: ITIL Management Practices – ASIN: B0D8VGZWZZ | ISBN13: 9798332214066 | ISBN-13: 979-8332214066